Hands-On Final Exam Study Topics
This document is a simplified guide as to what you might have to complete successfully during your practical hands-on assessment for IT Essentials/BPC170. You will need to perform specific tasks and activities in order to successfully pass your hands-on test.
1. The first portion of this hands-on practical will include your taking apart your lab computer and then putting it back together. If you do not believe that you are prepared for this, you might figure out a way that you can practice disassembling and reassembling a computer system. You will also need to identify components on the motherboard. Give a good look to the system you have been working on so you can identify things like RAM slots, chipset, CMOS battery, PCI-e x1, PCI-e x16, PCI, CPU, etc. Good luck!!
Components
2. Things you should know:
a. how to configure the boot sequence in BIOS and change settings that affect the hardware (port configuration and such)
BIOS
b. how to configure the computer to get on the Internet using both static IP and DHCP
IP Configuration
c. how to use the Device Manager to find a Device Description and Resources for a component
Device Manager
d. how to get to the command line interface and GUI in to view IP configurations and MAC addresses (physical addresses)
cmd.exe
e. what the troubleshooting “ping” command is used for
C:\Users\dave>ping
f. know how to ping the loopback address (ping localhost or ping 127.0.0.1) as well as the default gateway and other computers
More Pings....
g. how to open and use the Microsoft Management Console (right click on Computer and choose Manage)
Computer Management
h. how to use the Microsoft Management Console to change a device’s drive letter
Assign a drive letter
i. how to access Event Viewer through the Microsoft Management Console to show events for applications, services, and security
Event Viewer
j. how to create a user account several ways—Users Applet in the Control Panel as well as the Microsoft Management Console
Users
- Right click on ‘Computer’ (Desktop or start menu) ☛ manage ☛ System Tools ☛ Local Users And Groups ☛ Users ☛ right-click ☛ ‘New User…’
- start ☛ Control Panel ☛ user Accounts and Family Safety ☛ User Accounts ☛ ‘Manager another account’(Manage Accounts) ☛ ‘Create a new account’
- Windows-key+’R’ ☛ ‘lusrmgr.msc’
- Windows-key+’R’ ☛ ‘netplwiz’
- Windows-key+’R’ ☛ cmd ☛ ‘net user’
k. how to enable the
Guest account
cmd.exe
C:\Users\adminuser>net user guest /active:yes
control panel applet
start ☛ control panel ☛ User Accounts ☛ manage another account ☛ Geust Account ☛ turn on
Microsoft Management Console
l. how to create a folder and share it
Folders & Shares
Folder
- Right click on Dektop ☛ “New” (Context menu popup) ☛ “Folder” (sub-pop-up)(
- Start ☛ User_Name ☛ “New folder”
- WindowsKey+’R’☛ control folders (“Run” dialogue) ☛ click “View” table
Shares
- Start☛ Control Panel ☛ Network and Internet ☛ Network and Sharing Center ☛ “Change advanced sharing settings”(☛ Advanced sharing settings) ☛ (profile pulldown) “Turn file and printer sharing”
- Start☛ Control Panel ☛ Network and Internet ☛ Network and Sharing Center ☛ “Change adapter settings”(☛ Network Connections)
- Network Connections☛ Organize (pulldown) ☛ Layout ☛
Menu bar - Network Connections☛ Advanced (menu) ☛ Advanced Settings ☛
File and Printer Sharing Form Microsoft Networks | Client for Microsoft Networks(per Connection) - Network Connections☛ right-click adapter ☛ Properties ☛
File and Printer Sharing Form Microsoft Networks | Client for Microsoft Networks (checkbox)
m. how to use tools such as Check Now or Defrag
disk utils
C:\Windows\system32>chkdsk /r /f
n. how to schedule a task
o. where to find system information and set a restore point
p. how to create a shortcut on the desktop or to pin something to the Taskbar
q. how to view other Workgroup computers as well as how to share files and folders
r. how to access msconfig (System Configuration)
s. how to use Windows Easy Transfer
t. how to use Remote Desktop to access another computer
u. know the six steps in the troubleshooting model
Troubleshoot Model
- Identify The Problem
- Theory (of probable causes)
- Test Theory
- Implement Solution
- Document
3. Disclaimer: All the other things you had to do in classroom labs may be found on the exam. So . . . review all your LABS.