BPC170 Skills-Based Exam Review

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Hands-On Final Exam Study Topics

This document is a simplified guide as to what you might have to complete successfully during your practical hands-on assessment for IT Essentials/BPC170. You will need to perform specific tasks and activities in order to successfully pass your hands-on test.


1. The first portion of this hands-on practical will include your taking apart your lab computer and then putting it back together. If you do not believe that you are prepared for this, you might figure out a way that you can practice disassembling and reassembling a computer system. You will also need to identify components on the motherboard. Give a good look to the system you have been working on so you can identify things like RAM slots, chipset, CMOS battery, PCI-e x1, PCI-e x16, PCI, CPU, etc. Good luck!!

Components

SDRAM/DDR

DIMMs

DDR2/DDR3

DDR3_comparison

DDR1/2/3

500px-Desktop_DDR_Memory_Comparison.svg

DIMM Slots

799px-3SDRAM-DIMMs

PCIe vs APG Pinouts

agp_pci-e

NorthBridge & SouthBridge

Northbridge&Southbridge

CMOS

CMOS-Battery-3

PCIe

pci-express-slots

PCI/PCIe

pcipcieox6

APG/PCI/PCIe

agp-and-pci-slot

i7 Haswell

haswell-100039601-orig

 


2. Things you should know:

a. how to configure the boot sequence in BIOS and change settings that affect the hardware (port configuration and such)

BIOS

BIOS Overview

boot-sequence_bios

BIOS Steps

bios-steps

Main Screen

bios_exit-screen

Advanced

bios_exit-screen

Advanced IDE

bios_exit-screen

Power

bios_exit-screen

Boot

bios_exit-screen

Boot Priory

bios_exit-screen

Security

bios_exit-screen

Exit

bios_exit-screen


b. how to configure the computer to get on the Internet using both static IP and DHCP

IP Configuration

  • start ☛ control panel ☛ Network & Internet ☛ Network & sharing Center ☛ Change adapter settings ☛ right click (adapter icon) ☛ properties ☛ Internet Protocol Version 4 (click properties)
  • right click Network icon ☛ properties ☛right click (adapter icon) ☛ properties ☛ Internet Protocol Version 4 (click properties)
  • windows-key + ‘r’ ☛ ncpa.cpl

 


Network Sharing Center

network-sharing-center

Network Connections

network-connections_properties

Adapter Properties

adapter-properties

TCP/IP Protperties

adapter_tcp-ip

ipconfig /all

ipconfig_all

ipconfig /release

ipconfig_release

ipconfig /renew

ipconfig_renew


c. how to use the Device Manager to find a Device Description and Resources for a component
Device Manager

  • start ☛ control panel ☛ Hardware & Sound ☛ Device Manager ☛ expand device type ☛ right click (device icon) ☛ properties ☛ details tab

 


HW & Sound

control_hw-sound

Device Manager

dev-mgr_keyboard

HW Details

keyboard-properties_details


d. how to get to the command line interface and GUI in to view IP configurations and MAC addresses (physical addresses)

cmd.exe

  • start ☛ All Programs ☛ Accessories ☛ Command Prompt

 

ipconfig_all_marked


e. what the troubleshooting “ping” command is used for


C:\Users\dave>ping


Test TCP/IP connectivity (using the ICMP protocol):

  • Another Computer (or network device) by name
  • Another Computer (or network device) by IP addres
  • Local TCP/IP stack (loopback)
Ping Name

ping_yahoo

Ping IP

ping_yahoo_ip

Ping Local

ping_localhost


f. know how to ping the loopback address (ping localhost or ping 127.0.0.1) as well as the default gateway and other computers

More Pings....


Test TCP/IP connectivity (using the ICMP protocol):

  • ping localhost
  • ping 127.0.0.1
  • ping Gateway
loopback name: localhost

ping_localhost

loopback address

ping_loopback-address

gateway address

ping_gateway


g. how to open and use the Microsoft Management Console (right click on Computer and choose Manage)


Computer Management

  • Right click on ‘Computer’ (Desktop or start menu) ☛ Manage
Computer Properties

righ-click-computer-manage

Computer Managment

computer-managment


h. how to use the Microsoft Management Console to change a device’s drive letter

Assign a drive letter

  • Right click on ‘Computer’ ☛ Properties ☛ Storage ☛ Disk Management
Disk Managment

diskman

assign via cmd

assign.letter.g_wide

assign via GUI

assign.letter.h_gui-properties

assign letter ‘H’

assign.letter.h_gui-change


i. how to access Event Viewer through the Microsoft Management Console to show events for applications, services, and security
Event Viewer

  • Right click on ‘Computer’ (Desktop or start menu) ☛ manage ☛ System Tools ☛ Event Viewer
  • Windows-key+r ☛ ‘eventvwr
in Computer Managment

event-viewer_comp-mgmt

run dialogue – Event Viewer

run_eventvwr

Event Viewer (standalone)

event-viewer


j. how to create a user account several ways—Users Applet in the Control Panel as well as the Microsoft Management Console

Users

  • Right click on ‘Computer’ (Desktop or start menu) ☛ manage ☛ System Tools ☛ Local Users And Groups ☛ Users ☛ right-click ☛ ‘New User…’
  • start ☛ Control Panel ☛ user Accounts and Family Safety ☛ User Accounts ☛ ‘Manager another account’(Manage Accounts) ☛ ‘Create a new account’
  • Windows-key+’R’ ☛ ‘lusrmgr.msc’
  • Windows-key+’R’ ☛ ‘netplwiz’
  • Windows-key+’R’ ☛ cmd ☛ ‘net user’
Computer Managment ☛ ‘New User…’

users-compmgmt

Computer Managment ☛ ‘New User Dialogue Box’

new-user_comp-mgmt

Control Panel ☛ Create New Account

new-user_control-panel

Advanced User Accounts – User Tab

netplwiz_users

Advanced User Accounts – Advanced Tab

netplwiz_advanced

cmd.exe – ‘net users’

net-users


k. how to enable the

Guest account

cmd.exe

C:\Users\adminuser>net user guest /active:yes

net_user_guest-active


control panel applet

start ☛ control panel ☛ User Accounts ☛ manage another account ☛ Geust Account ☛ turn on

 


Microsoft Management Console

1. start ☛ control panel ☛ Administrative tools ☛ Computer Management ☛ C ☛ System Tools ☛ Local Users and Groups ☛ Users ☛ Guest Account ☛ right click ☛ properties ☛ un-check ‘Account is disabled’ ☛ Ok (button)

 

2. start ☛ right-click Computer ☛ Manage ☛ System Tools ☛ Local Users and Groups ☛ Users ☛ Guest Account ☛ right click ☛ properties ☛ un-check ‘Account is disabled’ ☛ Ok (button)
righ-click-computer-manage
guest-account-enable


l. how to create a folder and share it

Folders & Shares

Folder

  • Right click on Dektop ☛ “New” (Context menu popup) ☛ “Folder” (sub-pop-up)(
  • Start ☛ User_Name ☛ “New folder”
  • WindowsKey+’R’☛ control folders (“Run” dialogue) ☛ click “View” table

Shares

  • Start☛ Control Panel ☛ Network and Internet ☛ Network and Sharing Center ☛ “Change advanced sharing settings”(☛ Advanced sharing settings) ☛ (profile pulldown) “Turn file and printer sharing”
  • Start☛ Control Panel ☛ Network and Internet ☛ Network and Sharing Center ☛ “Change adapter settings”(☛ Network Connections)
  • Network Connections☛ Organize (pulldown) ☛ Layout ☛
    Menu bar
  • Network Connections☛ Advanced (menu) ☛ Advanced Settings ☛
    File and Printer Sharing Form Microsoft Networks | Client for Microsoft Networks(per Connection)
  • Network Connections☛ right-click adapter ☛ Properties ☛
    File and Printer Sharing Form Microsoft Networks | Client for Microsoft Networks (checkbox)


m. how to use tools such as Check Now or Defrag

disk utils

C:\Windows\system32>sfc /scannow

C:\Windows\system32>chkdsk /r /f


n. how to schedule a task


o. where to find system information and set a restore point


p. how to create a shortcut on the desktop or to pin something to the Taskbar


q. how to view other Workgroup computers as well as how to share files and folders


r. how to access msconfig (System Configuration)


s. how to use Windows Easy Transfer


t. how to use Remote Desktop to access another computer


u. know the six steps in the troubleshooting model

Troubleshoot Model

  1. Identify The Problem
  2. Theory (of probable causes)
  3. Test Theory
  4. Implement Solution
  5. Document

 


3. Disclaimer: All the other things you had to do in classroom labs may be found on the exam. So . . . review all your LABS.